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APRIL 2024
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Superior Wellness Appoints Experienced US After Sales Support
Superior Wellness has announced the appointment of Alan Kelly in a new US Aftermarket Sales and Service Support position. With an impressive career spanning over 25 years’ in the spa industry, he brings a wealth of experience to the role.
Before joining Superior Wellness, Alan was the Senior Technician and Technical Trainer for Artesian Spas in the US within the Customer Services department for 15 years.
Alan started in the spa industry in 1998, as a field technician. He has held many different positions within the hot tub industry, including Research and Development, Purchasing, Customer Service Representative, Customer Service Manager and Technical Trainer.
As the US Aftermarket Sales and Service, Alan will play a pivotal role with supporting the partner network with after sales support.
Mat Day, Operations Director at Superior Wellness said: “We are delighted to welcome Alan Kelly to the Superior Wellness team. His extensive experience and proven track record in customer service make him an excellent addition to the team.
“We are confident that Alan will contribute significantly to our continued success and provide an improved after sales service in the US. Alan’s experience will continue to strengthen our existing team and I am looking forward to working closely with him.”
Speaking about his new role, Alan said: “I am very excited to join the team here at Superior Wellness. My goal is to help our partners become successful by giving them the tools they need to take care of any issues that may arise. I will also be looking to build long term business relationships with our partners.”
Based in Chesterfield, in the UK, Superior Wellness is the world’s fastest growing hot tub manufacturer with a network of global partners, distributing several brands including Platinum Spas, Chill Tubs and Hekla Saunas. Superior Wellness has experienced a huge growth in the US with new partners joining the network every week. They are committed to going beyond expectations and providing an exceptional after sales service.
For more information contact Superior Wellness on 01246 932448 or visit www.superiorwellness.co.uk
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