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Click on the cover to view as a virtual edition:
APRIL 2018

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Acti Chemical



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Golden Coast
BISHTA must have a robust Code of Ethics annual meeting hears
The UK’s hot tub trade association cannot afford to do anything but keep up the hard work on higher standards, better information to both the trade and the consumer and be careful of unscrupulous trading practices from non members.

The British and Irish Hot Tub Association celebrates its 10th anniversary this year and at its annual meeting in Cheltenham reported that it had achieved great success in improving the quality of its literature, its website, training sessions and partnerships.

Members heard there had been a lot of work on improving member factsheets and PIP marketing toolkits.

Chris Hayes, Managing Director of the British Swimming Pool Federation told the meeting that the more difficult parts of the industry included unscrupulous trading practices from non members and tough trading conditions. He said it was vital for BISHTA to have a robust Code of Ethics and clear warranties for customers as a defence against dubious practices from non members.

Referring to general trading conditions for hot tubs he said that customers were being tempted by low prices on the internet, where there was not necessarily the best quality and overall value for money.

On BISHTA’s own investment into improving the workforce element of membership, he said that hot tub courses were being provided, but the take up from members was low. He said BISHTA was looking to develop a spa technician’s qualification.

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